Privacy Policy

1. Introduction

Moore Group Ltd. ("Moore Group," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mooregroupjewelry.cn or engage with our B2B jewelry and watch OEM/ODM services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you:

• Contact us through our website, email, or phone
• Request quotes or product information
• Register for our services or newsletters
• Visit our facilities or attend trade shows

This information may include:

• Name and job title
• Company name and business address
• Email address and phone number
• Business requirements and project details
• Payment and billing information

2.2 Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following business purposes:

• Providing OEM/ODM jewelry and watch manufacturing services
• Processing inquiries, quotes, and orders
• Communicating about projects, delivery schedules, and business updates
• Improving our products, services, and website functionality
• Conducting market research and business analysis
• Complying with legal obligations and industry regulations
• Sending relevant business communications and newsletters (with consent)
• Maintaining business relationships and customer support

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Business Partners

With trusted partners, suppliers, and subcontractors who assist in delivering our services, subject to confidentiality agreements.

4.2 Legal Requirements

When required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In connection with any merger, acquisition, or sale of company assets, with appropriate notice to affected parties.

4.4 Protection of Rights

To protect our rights, property, safety, or that of our employees, customers, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss, destruction, or damage
• Unlawful processing or transfer

Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business contact information may be retained for ongoing relationship management unless you request deletion.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide relevant content and communications

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. International Data Transfers

As a global B2B manufacturer serving clients in Europe, North America, Australia, and other regions, we may transfer your personal information across borders. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other legally recognized transfer mechanisms

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing activities
• Portability: Request transfer of your information to another organization
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond within applicable legal timeframes.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are designed for business-to-business transactions and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new effective date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days of receipt.

14. Governing Law

This Privacy Policy is governed by the laws of the People's Republic of China and applicable international privacy regulations. Any disputes arising from this policy will be subject to the jurisdiction of competent courts in Xiamen, China.